Privacy Policy

Last Updated: December 2023

Welcome to Bergfreunde Shop! We are committed to protecting your privacy and ensuring transparency about how we handle your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website at womenbootssale.com or make purchases from our global footwear collection.

1. Information We Collect

To provide you with our budget-friendly footwear and seamless shopping experience, we collect the following types of information:

• Personal Identification Information: Name, email address, shipping address, and phone number when you place an order
• Payment Information: Payment card details (processed securely through our partners: Visa, MasterCard, JCB, and PayPal)
• Order Information: Products purchased, size preferences, and browsing history related to our collections (Boots Under $50, Athletic & Sneakers, Casual Shoes, etc.)
• Technical Information: IP address, browser type, device information, and cookies data
• Communication Data: Emails sent to [email protected] and any customer service interactions

2. How We Use Your Information

We use your data to enhance your shopping experience while maintaining our commitment to affordability and quality:

• Process your orders and payments securely
• Ship your purchases worldwide (excluding Asia and some remote areas)
• Manage promotions like BOGO Free deals and free shipping on orders over $50
• Provide customer support and respond to inquiries
• Improve our website and product offerings based on browsing patterns
• Send order confirmations and shipping updates
• Prevent fraud and ensure website security

3. Data Sharing and Disclosure

We value your trust and only share your information when necessary:

• Payment Processors: We share payment information with our secure partners (Visa, MasterCard, JCB, PayPal) to complete transactions
• Shipping Partners: We provide shipping addresses to delivery services to fulfill your orders globally
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• Service Providers: Trusted partners who help us operate our website and business (all bound by confidentiality agreements)

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your security is our priority, just like we prioritize quality in our affordable footwear:

• All data is stored on secure servers with industry-standard protection
• Payments are processed through encrypted channels using SSL technology
• We never store complete payment details on our servers
• Data is retained only as long as necessary to fulfill orders and legal obligations
• International data transfers comply with applicable privacy laws

5. Your Rights and Choices

You have control over your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct your information by contacting us
• Deletion: Request deletion of your personal data, subject to legal requirements
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a machine-readable format

To exercise these rights, contact us at [email protected]

6. Cookies and Tracking Technologies

Like most e-commerce websites, we use cookies to enhance your shopping experience:

• Essential Cookies: Required for basic site functionality and secure checkout
• Analytical Cookies: Help us understand how customers browse our collections (Accessories, Animal Print, Boots, etc.)
• Preference Cookies: Remember your size preferences and shopping cart items
• Marketing Cookies: Show you relevant products and promotions

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

7. International Data Transfers

As we serve customers globally (except Asia and some remote areas), your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws and provide adequate security measures.

8. Children’s Privacy

While we offer products in our “Boys” and “Character Shoes” categories, our website is not directed at children under 16. We do not knowingly collect personal information from children without parental consent.

9. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date. Continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

At Bergfreunde Shop, we’re committed to making your entire shopping experience – from browsing our affordable boots to protecting your privacy – as secure and enjoyable as possible.