Last Updated: [Current Date]
Welcome to Bergfreunde Shop
Thank you for choosing Bergfreunde Shop for your affordable footwear needs. These Terms and Conditions govern your use of our website womenbootssale.com and your purchases from our store. By accessing our site and making a purchase, you agree to be bound by these terms.
1. Our Customers
Bergfreunde Shop caters to fashion-conscious individuals seeking:
- Affordable footwear options, particularly boots under $50
- Trend-focused styles including animal print, block heels, and casual shoes
- Family footwear including options for boys
- Special promotions like BOGO Free offers
- International shipping (excluding Asia and remote areas)
2. Product Information
Product Categories
We specialize in:
- Accessories
- Athletic & Sneakers
- Boots (including Booties & Ankle Boots)
- Casual Shoes
- Character Shoes
- Heels and specialty footwear
Product Quality & Pricing
We are committed to providing quality affordable footwear. All products are priced transparently, and we frequently offer promotions to make our products accessible to all customers.
Note: Some items may be part of special promotions with specific return conditions. Please review product descriptions carefully before purchasing.
3. Ordering & Payment
Placing Orders
When you place an order through womenbootssale.com, you:
- Agree to provide accurate and complete information
- Confirm that you are using a legitimate payment method
- Accept responsibility for maintaining the confidentiality of your account
Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB cards
- PayPal accounts
Order Processing
All orders are processed within 1-2 business days after payment confirmation. You will receive an email confirmation once your order is processed.
4. Shipping Policy
Shipping Methods
We offer two shipping options:
- Standard Shipping – $12.95 via DHL or FedEx (10-15 business days after shipment)
- Free Shipping – For orders over $50 via EMS (15-25 business days after shipment)
International Shipping
We ship globally excluding Asia and some remote areas. International customers should allow additional time for customs clearance in their country.
Customer Responsibility: You are responsible for providing accurate shipping information. We are not liable for delays caused by incorrect addresses or customs processing.
5. Returns & Exchanges
Return Period
You have 15 days from the delivery date to request a return or exchange for eligible items.
Return Conditions
To be eligible for return or exchange, items must:
- Be unworn and in original condition
- Include all original packaging and tags
- Have proof of purchase
- Be in resalable condition
Non-Returnable Items
The following items cannot be returned or exchanged:
- BOGO Free items (unless the entire promotional set is returned)
- Final sale items from clearance or special promotions
- Personalized or custom Character Shoes
- Items showing signs of wear or damage not present at delivery
Return Process
To initiate a return or exchange:
- Contact us within 15 days of delivery at [email protected]
- Wait for our approval and shipping instructions
- Ship the items securely with all original tags and packaging
- Allow 3-5 business days for processing once we receive your return
Refunds
Refunds are issued to your original payment method within 5-10 business days after we process your return. Original shipping costs are non-refundable unless the return is due to our error.
6. User Responsibilities
As a Bergfreunde Shop customer, you agree to:
- Provide accurate and complete information during registration and checkout
- Maintain the security of your account credentials
- Use the website and services in compliance with all applicable laws
- Respect our intellectual property rights
- Contact customer service promptly with any issues or concerns
- Review product details and sizing information before purchasing
7. Intellectual Property
All content on womenbootssale.com, including text, graphics, logos, images, and product descriptions, is the property of Bergfreunde Shop and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our site without our express written permission.
8. Limitation of Liability
Bergfreunde Shop shall not be liable for:
- Delays in shipping beyond our reasonable control
- Minor variations in product color or appearance due to display differences
- Damages resulting from improper use or care of products
- Indirect, incidental, or consequential damages
Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.
9. Privacy & Data Protection
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy (available on our website) explains how we collect, use, and safeguard your data.
10. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our site after changes constitutes acceptance of the modified terms.
11. Contact Information
For questions about these Terms and Conditions or any other concerns, please contact us:
- Email: [email protected]
- Address: 1543 Hayhurst Lane, NATCHEZ, US 71456
- Response Time: Typically within 24 hours
Our Commitment to You
At Bergfreunde Shop, we’re dedicated to making your entire shopping experience enjoyable and hassle-free. From finding the perfect pair of boots under $50 to our straightforward returns process, your satisfaction is our priority. Thank you for trusting us with your footwear needs.
